Privacy Policy
Last updated: 8 February 2026
This Privacy Policy explains how Naxerio B.V. collects, uses, stores and protects personal data when you visit our website or use our platform.
Naxerio processes personal data in accordance with the General Data Protection Regulation (GDPR).
Who we are
Naxerio B.V. is a Netherlands-based company providing a SaaS platform for real estate, asset and compliance management.
- Company name: Naxerio B.V.
- Country: The Netherlands
- Contact email: info@naxerio.com
- Role: Data Controller and Data Processor
Personal data we collect
Via the website
- IP address
- Browser type and version
- Device and operating system information
- Language preference
- Referring website
- Pages visited and interaction data
- Date and time of visits
Via the platform
- Name
- Business email address
- Company name and role
- Account and authentication identifiers
- Audit logs of actions performed in the platform
- Support communications
- Configuration and usage metadata
Why we collect personal data
- To provide and operate the Naxerio platform
- To create and manage user accounts
- To communicate with users about the service
- To provide customer support
- To monitor performance and improve the platform
- To ensure security, integrity and abuse prevention
- To comply with legal obligations
We do not sell personal data and only process data for the purposes described in this policy.
Legal basis for processing
- Performance of a contract
- Legitimate interest (security, product improvement, analytics)
- Consent (for cookies, analytics and marketing communications)
- Legal obligation
Data storage and retention
Personal data is stored on secure servers located primarily within the European Economic Area (EEA).
We retain personal data only for as long as necessary to provide our services, comply with legal obligations, resolve disputes and enforce agreements.
How we protect your data
- Encrypted connections (TLS)
- Encryption of data at rest where applicable
- Role-based access control
- Audit logging and monitoring
- Regular backups
- Least-privilege access for staff
Cookies and tracking
Naxerio uses cookies and similar technologies to ensure proper functioning of the website, analyze usage and improve our services.
- Functional cookies
- Analytics cookies
- Product usage tracking
- Email interaction tracking
Analytics and tracking cookies are only placed after consent where required. You can manage or withdraw your consent at any time via your browser or cookie settings.
Independent development
Naxerio is independently developed. Any similarities in functionality, structure or terminology with other software products are the result of common industry practices, regulatory requirements or independent development. Such similarities do not imply affiliation, endorsement or copying.
Your rights and contact
You have the right to access, correct, delete or restrict the processing of your personal data, as well as the right to data portability and to object to processing.
To exercise your rights or ask questions about this Privacy Policy, contact us at info@naxerio.com. We will respond within 30 days.